Customer Success Stories

See how My Secure Workspace helped Lights2go transfer the way they work.

Newlay Floors

Customer Success Stories


Lights2Go are proud of being one of the UK’s largest lighting retailers, and have 20 years of experience of providing lighting to the retail, contract, and trade market.
They stock a wide range of suppliers so that they can ensure that all their customers’ tastes and needs are met. They cover all styles of lighting from modern, traditional, vintage and Tiffany.

Lights2Go were using some of the Microsoft 365 wide range of tools – in particular, SharePoint for document management. But the Director felt a change was necessary – he was concerned that they weren’t getting value for money, had a lack of control, and that the security and compliance of their digital landscape simply wasn’t good enough.






10 MSW Users
10 Employees

” Securing our company data and compliance was a huge concern and we understood that change was necessary as our staff and clients continued to grow. MSW has given us peace of mind and has been worth absolutely every bit of our investment. “

Customer Success Stories

The Challenge

One of the key concerns that Lights2Go had about their IT solutions was the level
of security – we all know that cyber security should always be a key driver when deciding what IT solution is best for your business, especially due to the dramatic rise in cyber attacks that has been apparent over the last few years. Another was the need for a more organised, digitally reliant workplace that would allow the team to access files in one place (as opposed to using paper copies). With the nature of the business revolving around customer satisfaction, it was essential that they found a solution that simply made all aspects of IT not just easier to use, but faster as well, allowing them to offer a better experience to their customers.

Microsoft 365 does lack in user experience – the likes of SharePoint miss straight­forward functionality and require an awful lot of management, configuration, and support to be customised and functionable to the business workflow – so it is no wonder people find it clunky and a lack of value for money.

My Secure Workspace (MSW) – in comparison to Microsoft – is much more functional and easier to use, providing similar end user functionality to Microsoft, but out of the box – a familiar working environment and experience for end users, without cumbersome navigation and without the management overheads to configure and support.


How was 365 lacking in value for money?

When it came to Lights2Go it was a matter of trying to make things easier for the team. After communicating with the team, they discovered that Microsoft wasn’t quite as good as its reputation made out. This, along with the substantially more expensive cost of implementing it – and scaling it, made it essential to search for a cheaper alternative that their team could really get behind. MSW was that solution. Specifically, Lights2Go found Microsoft was a bit of a mess. They thought it was poor to navigate, clunky, with very confusing user permissions. It is a platform that arguably – depending on your technical prowess – requires dedicated IT professionals just to stay on top of, let alone get the most from.

MSW provides a cleaner, simpler, logical, intuitive environment for even the less IT-confident users to pick up and start working with it – which most 365 tools can’t.

Customer Success Stories

The Solution

Lights2Go use MSW to keep track of Stock, Orders, Quotes, and Invoices. Due to this they had a requirement for the document management of vast quantities of Office files, while being able to easily communicate and collaborate around those documents. They also needed to streamline the end user experience, whilst simultaneously improving security, control, and management. MSW was identified as the natural fit to replace the likes of SharePoint in 365.

Management at Lights2Go was immediately impressed upon implementation by the file management and secure file sharing features that MSW offers. All company files are now in one – easy to navigate – location, creating a central ‘Go-to’ file repository for fast, simple, and secure file sharing across their team and external customers. There are no more files in different locations – this allows the team to work faster and concentrate more time on ensuring that they always provide the best service for their customers. MSW also allowed the business to begin using online forms, further reducing paperwork – now timesheets, annual leave request forms, return to work sheets, and a variety of otherwise handwritten paperwork all take place online. Lights2Go were particularly impressed with the fact that they can work on documents online which automatically save while they’re working on them, meaning there is no need to worry about losing vital documents that the team have spent valuable time perfecting.

Read more of our solution and Download the full version.

Customer Success Stories


Which features have been most beneficial to your business?

Are you in the Retail Industry, have you considered MSW for your business? We asked Lights2go to choose the top 3 features that have been most beneficial to their business.

Document Management

My Secure Workspace is perfect if you need a central “go to” file repository for fast, simple and secure file sharing. There is no restriction to the types of files you can store and no limit on the individual file size. Files and folders can either be uploaded in bulk or conveniently emailed into the online cloud storage platform. More about Document Management


Enterprise-grade security at a fraction of the cost. A data centre you can trust! Companies today need the ability to simply and securely collect, store, and analyse their data at a massive scale. For those reasons we store our data with AWS, the world’s largest global cloud infrastructure. It is designed to deliver 99.999999999% durability, and stores data for millions of applications used by market leaders in every industry. More about Security

Sharing Files

Securely send and store files in real-time with your staff and clients – inside and outside of your organisation. Share directly from MSW or send a link across any file type and eliminate the need to send large attachments across an email. More about Sharing Files

Full Version Insight


Download the full version to see how we helped Lights2go with My Secure Workspace.

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